Support for care givers
- Family caregivers of stroke clients are in need of support in terms of information, training and services, including access to benefits and HBSS (Woo et al., 2011).
Use interpreting services
- Inform all residents of their right to access professional interpreting services at any time, and of the availability of telephone interpreting services.
- Use professional interpreting services:
- as requested by residents and/or their families;
- when care plans are developed and reviewed; and
- whenever informed consent is required.
- Beware of the ethical implications, privacy issues and the potential for misunderstandings in using bilingual staff, family members or friends to communicate on behalf of residents.
Day care services
- Where appropriate and available, stroke clients need to be referred to culturally appropriate day care services.
