Emotional support

Older people face major life changes, often within a short period of time. Ongoing emotional support is required to assist them to cope with the experiences of bereavement and illness, and in adjusting to life in a residential care facility.

Entering an aged care facility is an enormous change for a person. People may undergo feelings of loss, anxiety, frustration, anger or grief. This change may also cause some people to relive past trauma. The experience can be even more emotionally overwhelming for people from CALD backgrounds, who may find many aspects of their new life and care services completely unfamiliar and who may be at greater risk of isolation due to language issues.

Addressing a resident’s culture, language and religious needs will assist them by providing culturally appropriate emotional support.